Terms & Conditions

Arjocart is an e-commerce platform operating in Bangladesh that enables customers to purchase products from Arjocart and approved third-party sellers.

Arjocart may provide marketplace, payment, logistics, customer support, and related services to facilitate online shopping.

To use the Platform, you must:

• Be at least 18 years old, or use the Platform under the supervision of a parent or legal guardian.
• Provide accurate and complete registration information.
• Use the Platform only for lawful purposes.
• Comply with all applicable laws and regulations of Bangladesh.

You are responsible for maintaining the confidentiality of your account credentials.

You agree to:

• Provide accurate information.
• Update your account details when necessary.
• Keep your password secure.
• Notify Arjocart immediately if you suspect unauthorized access to your account.

Arjocart is not responsible for losses resulting from unauthorized use of your account caused by your failure to protect your login credentials.

Submitting an order does not automatically create a binding contract.

Orders are subject to:

• Product availability
• Payment verification
• Fraud prevention checks
• Order review and confirmation

Arjocart reserves the right to accept, reject, or cancel any order before shipment.

All prices are displayed in Bangladeshi Taka (BDT) unless otherwise stated.

Although we strive for accuracy:

• Prices may change without prior notice.
• Pricing errors may occur.
• Promotional prices may have limited validity.

If a pricing error is identified after an order is placed, Arjocart may cancel the order and issue a refund where applicable.

Arjocart may accept payment through approved methods, including:

• Cash on Delivery (COD)
• Debit Cards
• Credit Cards
• bKash
• Nagad
• Bank Transfer
• Other approved payment solutions

Orders may be delayed or cancelled if payment verification cannot be completed.

We make reasonable efforts to ensure product descriptions, specifications, prices, and images are accurate. However:

• Product colors may vary depending on screen settings.
• Packaging may differ from images.
• Manufacturers may update specifications without notice.

Minor differences shall not necessarily constitute a defect.

Delivery estimates are provided for convenience only and are not guaranteed.

Delivery may be affected by:

• Weather conditions
• Natural disasters
• Political events
• Public holidays
• Courier delays
• Operational issues

Please refer to the Arjocart Delivery Policy for complete delivery information.

Returns and refunds are governed by the Arjocart Return & Refund Policy.

Not every product is eligible for return, and refunds are subject to inspection, verification, and policy compliance.

Warranty coverage depends on the manufacturer, seller, or Arjocart, as specified on the product page.

Customers should review the applicable Warranty Policy before making a purchase.

Promotional offers may include:

• Discount coupons
• Cashback
• Gift vouchers
• Free shipping
• Bundle offers

Unless otherwise stated:

• Promotions cannot be combined.
• Coupons cannot be exchanged for cash.
• Promotional benefits may be withdrawn if misuse or fraud is detected.

Arjocart reserves the right to modify or cancel promotional campaigns at any time.

Users must not:

• Submit false or misleading information.
• Attempt to interfere with the Platform's operation.
• Use automated tools to scrape or extract data without permission.
• Engage in fraudulent transactions.
• Abuse promotions, discounts, or return policies.
• Upload harmful software or malicious code.
• Violate the intellectual property rights of Arjocart or others.

Violation of these Terms may result in suspension or termination of your account.

All content on the Platform, including but not limited to:

• Logos
• Trademarks
• Product listings
• Text
• Graphics
• Photographs
• Videos
• Software
• Website design

is owned by or licensed to Arjocart and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or commercially exploited without prior written permission.

If you submit reviews, ratings, comments, or other content, you confirm that:

• Your content is truthful.
• You own or have the necessary rights to submit it.
• Your content does not violate any law or third-party rights.

Arjocart reserves the right to remove content that is unlawful, abusive, misleading, defamatory, or otherwise inappropriate.

To the maximum extent permitted under the laws of Bangladesh, Arjocart shall not be liable for:

• Indirect or consequential damages.
• Loss of profits or business opportunities.
• Data loss.
• Delivery delays beyond reasonable control.
• Manufacturer defects beyond applicable warranty obligations.

Nothing in these Terms limits any rights available to consumers under applicable laws of Bangladesh.

Arjocart may suspend or permanently terminate any account if a user:

• Violates these Terms.
• Commits fraud or payment abuse.
• Misuses promotional offers.
• Engages in unlawful activity.
• Threatens the security or operation of the Platform.

Arjocart shall not be responsible for delays or failures caused by events beyond its reasonable control, including:

• Floods
• Cyclones
• Earthquakes
• Fire
• Pandemic or epidemic
• Government actions
• Internet or telecommunications failures
• Political unrest
• Nationwide transport disruptions

These Terms shall be governed by and interpreted in accordance with the laws of the People's Republic of Bangladesh.

Any dispute arising from the use of the Platform shall be subject to the exclusive jurisdiction of the competent courts of Bangladesh, unless otherwise required by applicable law.

Arjocart may revise these Terms & Conditions from time to time to reflect operational, legal, or regulatory changes.

Updated Terms will be published on the Platform with the revised effective date. Continued use of the Platform after such updates constitutes acceptance of the revised Terms.

If you have any questions regarding these Terms & Conditions, please contact us:

• Arjocart Customer Support
• Email: support@arjocart.com

Please include your order number or account details (where applicable) to help us respond more efficiently.