Privacy Policy

• Account details: your name, email, and Bangladesh mobile number
• Order and delivery details: shipping address, order history, and preferences
• Payment information: online payments are processed through EPS and your selected payment method. Arjocart receives transaction references and payment status. We do not store full card numbers, wallet PINs, or payment verification codes.
• Usage data: device, browser, and how you interact with the marketplace

• Process orders, payments, deliveries, returns, and refunds
• Provide customer support and send order and delivery updates
• Prevent fraud and keep your account and payments secure
• Improve products, personalise offers, and comply with legal obligations

We share only the information needed to complete your order, for example your name, address, and phone number with the seller and delivery partner. We do not sell your personal data. We may disclose information when required by Bangladesh law or a lawful government request.

In line with the Directorate of National Consumer Rights Protection (DNCRP) and applicable Bangladesh law, you may access, correct, or request deletion of your personal data, and object to certain uses. To exercise these rights, contact customer.care@arjocart.com.

We use encryption and access controls to protect your data, and we keep it only as long as needed to provide services and meet legal requirements. No online service can be guaranteed fully secure, so please keep your password confidential.

For privacy questions, or support, contact us at +880 9658 788767 or customer.care@arjocart.com.