Temporary website status
Future marketplace accounts
When accounts become available, users will be responsible for providing accurate information, protecting login credentials, keeping contact details current and notifying Arjocart of suspected unauthorised access.
Customer responsibilities
- Provide accurate account, delivery and order information
- Use payment methods and contact details they are authorised to use
- Review product, seller, price, delivery and policy information before ordering
- Communicate respectfully and avoid abusive, fraudulent or unlawful activity
- Keep account and verification credentials private
Seller responsibilities
- Complete required onboarding and verification
- Provide accurate product, price, stock, delivery and business information
- Hold any registrations or permissions required for their activities and products
- Process orders and customer issues according to marketplace policies
- Avoid counterfeit, prohibited, unsafe or misleading listings
Product listings and pricing
Sellers are expected to remain responsible for the accuracy, legality and availability of their listings. Prices, delivery fees, discounts and other charges should be displayed before order confirmation, subject to correction of genuine errors and applicable policy.
Orders and payment
An order should become subject to the confirmation and fulfilment process shown by the full marketplace. Supported payments may be processed by external payment providers, and order acceptance may depend on stock, verification, fraud controls, serviceability and successful payment status.
Delivery, cancellation, returns and refunds
Delivery, cancellation, return and refund eligibility will be governed by the information shown for the order and the separate policies published by Arjocart. Product-specific restrictions may apply where clearly disclosed and legally permitted.
Prohibited activity
- Fraud, impersonation or unauthorised account access
- Malicious code, scraping that disrupts the service, or security testing without permission
- False reviews, manipulated orders or promotional abuse
- Off-platform payment requests intended to evade marketplace controls
- Listings or communications that infringe rights or violate applicable law
Intellectual property
Arjocart’s name, logo, website design and original platform content may not be copied or used without permission. Sellers and users must have the rights needed for any content they submit to the future marketplace.
Marketplace role
Arjocart is intended to provide marketplace technology and operational support connecting customers with independent sellers. The precise responsibilities of Arjocart, each seller and each service provider will depend on the transaction, applicable law and the final marketplace terms.
Restriction or suspension
Future access may be restricted or suspended where reasonably necessary to protect users, investigate fraud, address policy breaches, comply with law or maintain platform security. Proportionate notice and review processes should be used where appropriate.
Contact and changes
Arjocart may revise these terms as the marketplace is finalised. The revision date will be published on this page. Questions can currently be raised by calling +880 9613 444455.