Delivery providers
Eligible orders are expected to be delivered through suitable courier or logistics providers selected according to location, product, seller and service requirements. No provider approval or service coverage is claimed on this temporary site.
Delivery estimates
An estimated delivery range should be shown before order confirmation and may be updated after dispatch. Estimates are not guaranteed delivery times and may be affected by seller processing, destination, weather, holidays, transport disruption, verification or events outside reasonable control.
Delivery fees
Applicable delivery charges should be displayed before the customer confirms an order. Fees may vary by seller, destination, package size or weight, delivery method, campaign and other disclosed factors.
Tracking
Where tracking is available, customers should be able to view order progress through the marketplace and may also receive status communication from Arjocart or the assigned delivery provider.
Address responsibility
Customers will be responsible for providing a complete, accurate and serviceable delivery address and reachable phone number. Address changes may not be possible after processing or dispatch begins.
Failed delivery
A delivery may fail if the recipient cannot be reached, refuses the shipment, provides an incorrect address, does not complete an eligible payment step, or the location cannot be served. Re-delivery, cancellation or return-to-seller handling may depend on the circumstances and disclosed charges.
Remote-area and product limitations
Some destinations, product types, package sizes, delivery methods or payment options may be unavailable. Any known limitation should be shown before order confirmation or communicated as soon as reasonably possible.
Return logistics
Eligible returns may use pickup, drop-off or another method shown in the return instructions. Responsibility for return shipping costs will depend on the reason for return, product condition, seller responsibility and the applicable return information.
Support
Delivery questions can currently be raised by calling +880 9613 444455. Order-specific support will become available through the full marketplace after launch.